Shipping & Returns

Shipping

Where do you ship?

Sticker sets and sticker sheets currently ship within the United States only.

Art prints are available for shipping to most countries worldwide. Shipping availability and rates are calculated at checkout.

Free U.S. Shipping

Orders over $50 qualify for free standard shipping within the United States.

Processing Times

Most orders are processed within 4–10 business days before shipment.

During new product launches, holidays, or periods of high demand, processing times may occasionally be longer.

Delivery Estimates

Estimated delivery times vary by destination and shipping method selected at checkout.

Typical delivery estimates:

  • United States: 5–14 business days
  • International print orders: 7–21 business days

Please note that these are estimates only and are not guaranteed delivery dates.

Tracking

Tracking information will be provided by email once your order has shipped.

Multiple Shipments

Items may arrive in separate packages.

For example, prints and stickers may be produced and shipped from different fulfillment partners and can arrive on different days.

Customs & Import Fees

International customers are responsible for any customs duties, import taxes, or fees imposed by their country.

Returns & Replacements

Made-to-Order Products

Many products are made to order specifically for each customer. Because of this, returns and exchanges are generally not accepted for:

  • Change of mind
  • Ordering the wrong size
  • Ordering the wrong product
  • Incorrect shipping information provided at checkout

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and packaging

If the issue is confirmed, a replacement or refund will be provided at no additional cost.

Please contact us before disposing of any damaged packaging or products, as additional photos may be required for replacement claims.

Lost Packages

If tracking shows no movement for an extended period or your package appears lost in transit, please contact us and we’ll work with the shipping carrier to investigate the issue.

Questions

For any shipping or order-related questions, please reach out through the Contact page or email contact@kaimistudio.com.